Miscellaneous

I would like to commend a member of your staff. How can I do this?
  • We love when you tell us that you feel a member of our staff is worthy of your praise, whether it be a service provider, Community Co-ordinator, Association Manager, cleaner or landscaper. Please contact ECM at 800 EMAAR (36227) and tell us about it!
How do I find out about storage facilities available to rent in my community?
  • Please contact ECM at 800 EMAAR (36227) for information on this.
Can I use the common area notice board?
  • No, it is solely for the use of the community management team to display information relevant to the community.
Can I install light decorations during festivals/holidays?
  • Yes. You may have decorative lights in your home for a period of up to 10 days on either side of the festival/holiday, but nothing that creates a visible glare from outside the property. For more information, please refer to the community rules.
Is there a mobile application available for property-related services, payments or updates? 
  • Yes. EMAAR ONE is an all-in-one app to manage Emaar properties and book home services from anywhere and anytime. This is available on the App Store and on Google Play. Key features include:
    – Move-in and NOC request
    – Services fees & installment payments
    – Amenities bookings
    – Live construction updates
    – Voice service requests & status updates
    – Home services bookings
    – Latest launches, exclusive offers & events
    – Digital handover process

     

  • NOTE: If you are a new user, you can select the “Need Help?” tab to get your password and enter your registered primary email address in the “Forgot Password” tab.